PolicyProof

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DATE

2023

CLIENT

PolicyProof, USA

TYPE

CRM for Insurance Agencies

LINK
FIGMA
OUR ROLE

UX/UI & Development

CRM for Insurance Agencies

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PolicyProof.io is an advanced CRM designed to simplify and accelerate the insurance verification process, transforming it into an efficient, automated, and time-saving experience.

PROJECT GOAL

To develop a comprehensive solution that not only automates insurance verification tasks but also enhances decision-making, customer retention, and overall productivity for insurance agencies.

SOFTWARE ARCHITECTURE

At the core of PolicyProof.io lies a CRM system, integrated with a metrics dashboard, Zapier, Make and various tools for efficient process management, including a self-service portal, real-time data retention, and automated tracking features.

CORE FEATURES

Metrics Dashboard; Ticketing System; Lenders Database; Time-saving Calculator; Blog; Branded Agency Page (White Label).

PROJECT SUMMARY

PolicyProof.io brings a transformative approach to insurance verification. By automating process, it significantly reduces manual labor, streamlines workflow, and boosts efficiency. Its CRM system and detailed metrics dashboard facilitate effective process tracking and management.

The platform also offers a range of features, including Blog, white-label customization, integrations with 3-rd parties via Make or Zapier - all tailored to enhance user experience and agency branding.

What did the process look like?

01.  Discovery

We hold an extensive session to understand our client's requirements, app user flows, business process flows, customer journey maps, user stories, platform roles for multi-platform apps  & scope of work.

02.  Strategy

We proceed to budgeting, cost estimations, defining project road map & defining required pit stop, feature specifications, timeline estimation, quotation and designing offers.

03.  Design

We move forward with UX/UI design, web app & mobile app wireframing, prototyping, defining styles & brand identity, creating components, responsive layouts and pixel-perfect designs.

04.  Web development

We proceed to end-to-end project development in the professional agile framework using  appropriate tools in industry-standard environments.

05.  QA and review

We prioritize prototype testing & optimize for load balance. We proceed to bug fixing , make required edits, execute UAT before finally handing over.

06.  Results

We also work on project maintenance and provide continuous development as well as  improvements  & addition of features when required.
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